Complete a brief survey to get a complimentary 70-page whitepaper featuring the best methods and solutions for your virtual environment, as well as hypervisor-specific management advice from Tech Target experts. This document seeks to address and clarify the small misunderstanding surrounding the GAL (Global Address List) and the OAB (Offline Address Book).
In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations.Because of this, a new user may not be visible in the address book, or changes to a user’s name, address, etc.In Cached Exchange Mode, Outlook 2007 & 2010 downloads a local copy of the Global Address List (GAL), but only updates it every 24 hours.In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!Step 3: The new version of the GAL will now be downloaded.